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We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

To be eligible for a return, your product has to be defective. Return of non defective products are not permitted as the products are customised.

To start a return, you can contact us at meaningfulplushies@gmail.com or +60176656202

If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

You can always contact us for any return question at meaningfulplushies@gmail.com or +60176656202

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

 

Exceptions / non-returnable items
Unfortunately, we cannot accept returns on products that are non-defective, as the products are customised. 

Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at meaningfulplushies@gmail.com or +60173133146

Contact Information 

Meaningful Plushies  
(Registered as MP Gift Shop)  
SSM Registration No: 20203343067

Email: meaningfulplushies@gmail.com  
Phone: +60176656202
Address: NO 11 JALAN 1/135, OFF JALAN HUJIAN EMAS 2, OVERSEAS JALAN UNION GARDEN, KUALA LUMPUR 58200, W.P KUALA LUMPUR